GOtv Kenya is a digital terrestrial tv service operated by Multichoice Africa.

It’s a pay-TV service that gives entry to a variety of native and worldwide TV channels at an inexpensive worth.

GOtv Kenya operates on the Digital Terrestrial Tv (DTT) platform, which signifies that viewers can entry their TV channels by way of a digital decoder and an outside or indoor antenna.

The service is offered throughout numerous elements of Kenya, with protection increasing to extra areas over time.

All it’s essential to entry GOtv providers is a GOtv decoder and a GOtenna. 

Anew GOtv Decoder goes for Ksh 1,299 and comes bundled with a 1-month GOtv Plus package deal.

A Gotenna is beneficial for higher reception at a worth of Ksh 849.

GOtv has seven packages; GOtv Lite Month-to-month, GOtv Worth, GOtv Lite Quarterly, GOtv Plus, GOtv Lite (Annual), GOtv Max, and GOtv Supa.

GOtv Lite ensures you entry to 21 channels whereas GOtv Worth provides you entry to 33 channels.

GOtv Plus provides 47 channels whereas GOtv Max has entry to 60 native and worldwide channels, and GOtv Supa provides entry to greater than 70 channels.

Additionally they have GOtv Lite Quarterly and GOtv Lite (Annual).

GOtv packages

Beneath is a simplified desk with all of the GOtv Packages and Prices in Kenya.

Packages Worth Channels
Supa Ksh 1,599 70+
Max Ksh 1,249 60+
Plus Ksh 930 45+
Worth Ksh 590 35+
Annual Ksh 1,200 20+
Quarterly Ksh 500 20+
Month-to-month Ksh 199 20+

Tips on how to pay GOtv subscription by way of M-PESA

  • Go to your M-PESA Menu
  • Choose Lipa Na Mpesa
  • Choose PayBill
  • Enter  423655 because the enterprise quantity
  • Enter your GOtv IUC quantity –  the one on the backside of your decoder with a purple sticker
  • Enter the quantity you wish to pay
  • Enter your Mpesa pin and press OK
  • You’ll obtain a transaction affirmation message from M-PESA

Tips on how to reset E16 error on GOtv

When your GOTV subscription expires, you get the E16 error. Renewing the subscription whereas the decoder is turned on usually resets the error.

There are occasions when making a cost fails to mechanically reset the e16 error, that is wen you must carry out the massive weapons.

Right here’s find out how to clear E16 error on GOtv;

  • SMS ‘RESET‘ IUC NUMBER’ to 22688. The IUC quantity is the quantity on the purple sticker whereas 22688 is GOTV Kenya brief code. Be sure that your decoder is swtiched on when you do that so it might probably obtain the sign. The SMS expenses in your cell firm apply.
  • One other technique of resetting the decoder to clear the E16 error is by dialing *423# and following the prompts.
  • You too can reset by visiting your Eazy GOTV account. Choose your nation then login utilizing your IUC quantity and your surname/cell variety of the one that registered and the IUC quantity. Click on on Clear error and choose the displayed error and then click on on clear.

If all these fail, contact help by way of Twitter or Fb and they’ll enable you to additional and clear your E16 error.

GOtv Kenya contacts

Tackle: Jamuhuri Park street subsequent to ASK showground

Phone: +254 711 066 000

E mail: [email protected]


What’s GOtv Kenya?

GOtv Kenya is a digital terrestrial tv service supplier in Kenya. It provides a variety of native and worldwide channels, together with sports activities, leisure, information, and children’ programming.

How do I subscribe to GOtv Kenya?

You’ll be able to subscribe to GOtv Kenya by buying a GOtv decoder and an antenna from a licensed vendor or retailer. After shopping for the decoder, you have to to activate it by paying for a subscription package deal of your selection. You’ll be able to pay in your subscription by way of M-PESA, PesaPal, or at any GOtv service middle.

What are the totally different subscription packages accessible on GOtv Kenya?

GOtv Kenya provides a spread of subscription packages to go well with totally different budgets and preferences. The packages embody GOtv Lite, GOtv Worth, GOtv Plus, and GOtv Max. Every package deal comes with a unique variety of channels and totally different subscription charges.

How do I verify my GOtv account stability?

To verify your GOtv account stability, you may dial *423# out of your cell phone and comply with the prompts. You too can verify your account stability on the GOtv web site or by way of the GOtv app.

How do I reset my GOtv decoder?

To reset your GOtv decoder, merely change off the decoder and unplug it from the ability supply. Watch for at the very least 10 seconds, then plug the decoder again into the ability supply and change it on. Your decoder will mechanically reset.

Can I take advantage of one GOtv decoder for a number of TVs?

Sure, you may join one GOtv decoder to a number of TVs utilizing a splitter or a distribution amplifier. Nonetheless, every TV will present the identical channel on the similar time.

How do I get buyer help from GOtv Kenya?

You may get buyer help from GOtv Kenya by calling their buyer care line at 0711 066 000, sending an electronic mail to [email protected], or visiting any GOtv service middle.

You too can have interaction with GOtv Kenya on social media platforms comparable to Twitter and Fb.